To initiate a return please provide the requested information in the " Returns & Exchanges Form". If you are having trouble tracking your order, please feel free to contact us for assistance! Tracking details will be emailed to you as soon as your order has been processed for shipping. If you have any concerns, or require an item to be delivered by a certain date, please contact us so that we can try our best help you receive your order on time. Delivery times may take longer for rural/ remote areas. If for any reason there may be a delay, we will contact you within 2 business days. Orders are dispatched within 1 -2 business days and usually takes 2-5 business days to arrive within Australia. Please feel free to contact us prior to checkout for more information. We apologise in advance if this affects you. This may result in a partial shipping cost after checkout or orders being refunded and cancelled due to our usual courier services being unable to service certain rural areas. If this applies to your order we will be in contact ASAP after checkout.
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